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Background on the glitch:
According to Bloomberg, the glitch impacted AA’s “scheduling system” and lead to a considerable amount of American’s crew being informed that flights they were originally scheduled on were now fully covered. As a result, much of those people took vacation from December 17th to December 31st. The impact? A potential 15,000 flights, estimates Allied Pilots Association. American’s spokesperson Matt Miller said, “We are working diligently to address the issue and expect to avoid cancellations this holiday season,” but wouldn’t comment on exactly how many flights were impacted. American has offered 150% of pilot’s hourly wage in order to get them to forego their vacation and work on the impacted routes.
Bloomberg reports the following:
Flights that are scheduled without a captain, first officer or both originate from Dallas-Fort Worth International, American’s largest hub, and airports in Boston, Miami, New York, Philadelphia, Salt Lake City and Charlotte, North Carolina, according to a company memo to the union, which was seen by Bloomberg News.
Wanna take a swipe at helping fix the problem? AA is looking for a director of crew scheduling:
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