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Delta One Business Class Review 767-400 London to Atlanta
I recently hopped over to the UK for a long weekend and ended up having the opportunity to finally try out Delta One longhaul. While I would have loved my first experience to be on their best product with doors, I found award space on the 767-400 with a retrofitted cabin bookable via Virgin. It is so hit or miss finding Delta award space with Virgin Atlantic miles, and I’ll show you how I went about finding the space…
- When: May 2022
- Route: LHR to ATL
- Terminal 3
- Aircraft: 767-400
- Flight Time: 8h 25m
- Seat: 1A
- Rate: 47.5k Virgin Atlantic Miles + $400
- Status: Delta Diamond
If you’ve been looking for award space recently you’re well aware that things aren’t exactly easy on the most popular routes. Being based out of Atlanta makes things a bit tricky too, and it’s always a bit of a pain going in and out of the UK with the insane surcharges that are added.
First off booking on Delta is just plain ridiculous and its nearly impossible to tell if space will be available to partners or not. For instance, this flight was priced well in excess of 300k miles but was available for 69k Air France and 47.5k Virgin Atlantic. All 3 are Amex transfer partners. So how do you find that space? Honestly, it’s just plain luck, but I will say that the routes in/out Amsterdram, Frankfurt, and Paris have the most avail I’ve seen.
Amex and Chase have both been running 30% transfer bonuses meaning I basically used 37k points pre transfer to book this flight. At $450 in taxes and fees…that’s not too bad. Virgin, for instance, would have charged $900 in taxes and fees if I flew their metal instead.
Choosing a seat
As you can see on via SeatGuru.com there are 9 rows of business class.
If you’re traveling together, the middle seats are nice as you can easily chat and enjoy the experience together.
If you’re flying solo, the biggest thing you want to consider is whether you want to be on the aisle, or tucked next to the window for more privacy.
- The odd rows are on the aisle
- The even rows on the window with more privacy
- Bulkhead has bigger footwells
You’ll need to have a negative C19 test within 24 hours of departure which I did via eMed the night before.
@zacharyburrabelCurrently you need a test within 24 hours of departure which can be pricy without these ( $25 a piece online )♬ SUN GOES DOWN – Andreas Roehrig
Head straight to the Upper Class/Delta One check in counters. Flying into America still requires negative testing so make sure you have that screen capped or available on your phone. It was quick, seamless, and I was off to the Virgin Atlantic lounge and private security
One of my favorite lounges is the Virgin Atlantic clubhouse at London Heathrow and popping through while flying Delta is a nice treat. I had a very small bite to eat since I’d had breakfast at the hotel earlier in the morning.
We departed out of gate 20 and I was third on the plane. The cabin is bright and feels very fresh in a 1-2-1 all aisle access configuration.
Features Tumi and Le Labo products with all the normal stuff, toothbrush, moisturizer, mask, slippers. You’ll also get a nice set of Bose headphones although the branding was missing from it.
As I mentioned, the cabin is in a 1-2-1 configuration and the seats stagger next to and away from the aisle. Personally, I’m not a big fan of this layout and prefer a reverse herringbone design that provides more privacy and in cabin space.
Since this was a day flight I chose seat 1A.
I wasn’t worried about sleeping and valued having a larger footwell vs being staggered away from the aisle to sleep undisturbed. Bulkhead vs other rows
There is a large open space that comfortably fit my macbook pro, amenity kit, and can easily hold personal items safe from the aisle while sleeping. Oddly, there isn’t a door on it which leaves it vulnerable to things falling out during turbulence.
IFE, Seating controls and comfort
I found the controls to be very easy to use, the IFE was bright, full of great content, but the seat is VERY narrow. At 6 feet and 165 to 170 pounds I found it tight.
The bed length was adequate and the footwell was great, but that was largely because I was in 1A and they are far larger than other non bulkhead seats. I’d suspect if I wasn’t, I’d have trouble comfortably fitting my feet in it.
I had the celery soup which was pretty good and pre-ordered the salmon which was terrible. Dry, flavorless, and the veggies were blah. Honestly, I was quite happy to have eaten two meals prior to getting on the flight.
I’ll say this tho… I don’t really care that much about business class food. It’s all about can you sleep and get work done in biz, so I don’t weigh the food heavily in a booking decision.
Everyone was nice and attentive. They saw Miles and invited him into the cockpit which was incredible
I had a pleasant experience, but I won’t be prioritizing Delta One anytime soon. I wondered what I would think having just flown Virgin Atlantic on the ride over. While I’d rank this experience over the old Virgin, I’d still prefer the new A350 compared to the 767-400 Delta One product. In fact, I’d rank this behind most any AA business class, and on par with flying United’s 767 in Polaris. It’s quite inferior to BA club suites which I would argue is the best product flying in/out of London from the States.
Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
Chase Sapphire Preferred® Card
60k Points after $4k spend in 3 months
Transferrable Chase Ultimate Rewards
- 3x on dining
- including eligible delivery services for takeout
- 3x on select streaming services
- 3x on online grocery purchases
- (excluding Target, Walmart and wholesale clubs)
- 5x on all travel purchased through Chase Ultimate Rewards – Chase Travel Portal
- 2x on all other travel
- $50 Annual Credit on hotel stays purchased via Ultimate Rewards/Chase Travel
- The begins immediately for new cardmembers and after your account anniversary for existing cardmembers
- 10% Anniversary Bonus
- Every year you keep the card, your total spend will yield a 10% points bonus. If you spend $10k in a year, you’ll get 1k bonus points
- Chase Sapphire Preferred® continues to redeem at 1.25c in the Chase Travel Portal and the slew of other benefits remain in tact including primary rental car insurance, purchase protections, etc.
- Points are transferrable to 13 Ultimate Rewards partners
- Redeem in the Chase Travel center for 1.25 cents per point
- No foreign transaction fees
- Suite of Travel and Purchase Coverage
- Primary rental car coverage is my favorite
We keep an up to date spreadsheet that lists the best ever offers: You can find that spreadsheet here.
Historically 80k is a very, very good offer and hit in both 2022 and 2023. In 2021, we saw the offer hit an all time high of 100k. Who knows if that will ever come back.
Cards that earn flexible points and should be used on the bulk of your purchases.
Cards that earn fixed points in the currency of the airline/hotel and can not be transferred at attractive rates. These cards yield benefits that make it worth keeping, but not necessarily worth putting a lot of your everyday spend on.
The Chase Sapphire Preferred® is exceptional starter card and offers transferrable Ultimate Rewards, and pairs well with other Chase cards.
If you carry this card alongside Chase’s cashback cards like the Chase Freedom Flex℠and Chase Freedom Unlimited® or the business versions: Ink Business Cash® , Ink Business Unlimited® you can combine the points into Preferred account and transfer into hotel and airline partners
Annual fee is quite low at $95 a year + you get a 10% anniversary bonus on points + $50 hotel credit in Chase travel.