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MMMondayMemo: The power of HUCA
Each Monday, Miles has decided to drop a tip, hint, tutorial, trick that maybe you’ve missed or haven’t heard before. If you’re an expert in this field, some of these may be things you already know, but there are a lot of beginners out there who are just getting their feet wet. This week’s MMMondayMemo is on the Power of HUCA.
What is HUCA? Hang Up Call Again
Yep, that’s what it is and if you don’t already know HUCA, it’s gonna be your new best friend. HUCA is the acronym for a strategy that gets you a rep that is friendly and competent. And there are so many, but there are also some that have had a bad day, or aren’t as talented, and what’s the point in going toe to toe with them? Do the good ole, ” Hello, hello? Can you hear me?” and CLICK! Call back. No one’s feelings are hurt, you’ll get another rep on the phone, and most importantly…you’ll get what you want.