MMMondayMemo: What is a positioning flight? Each Monday, Miles has decided to drop a tip, hint, tutorial, trick that maybe you’ve missed or haven’t heard before. If you’re an expert in this field, some of these may be things...
MMMonday Memo: Tips for complaining at a hotel

Tips for complaining at a hotel I recently stayed at the Ritz Carlton Abu Dhabi. Aside from Ritz Carlton Reserve properties, of which there are only 3 and none participate in the Marriott Rewards program, Ritz is the elite...
How I got €600 for a delayed flight

How I got €600 for a delayed flight Roughly a month ago, I took a flight from LAX-LHR in British Airways Club World. It was my first time on an A380 and it was almost too quiet! However, I...
MMMondayMemo: AA’s Revenue Based Earnings Start Today

MMMondayMemo: AA’s Revenue Based Earnings Start Today It was announced last year that American would be rolling out a new award chart and a new earning structure. Both were devastating to what was once one of the best loyalty...
Beginner’s Guide: What is a retention bonus

Beginner’s Guide: What is a retention bonus Simply…It’s a bonus that is given to retain you as a customer. Hey! Mr. Credit Card Man – I am worth MORE POINTS! GIMME GIMME GIMME When your cardmember year has expired...
MedinAction: Your House Call Doctor Everywhere

MedinAction: Your House Call Doctor Everywhere When we were on our England/Italy trip 2016 my mom got sick. We were in Assissi in the North of Italy. Assissi is a small town and we were headed to Rome the...
How to: Take the BART to and from SFO

How to: Take the BART to and from SFO It’s looking like I’ll be transiting to Europe via San Francisco at the end of the month and will have a significant layover in San Fran. Option 1 leaves me...
Japan Airlines award hack for searching multiple cities

Japan Airlines award tickets are highly sought after because they have a fantastic product …from what I hear. I’ve never flown it. Geez rub it in. It’s like I have a monkey on my back! The only Japan Airlines...
MMTIP: Load Factor Based Upgrades (LFB)

What is a Load Factor Based Upgrade? Simply put, it’s when the airline discounts a seat because the cabin is undersold. In order to increased the “load” of the flight and cabin, they will discount the price of that...
Quick Tips for getting an agent on the phone faster

Two quick and easy tips that’ll get you an agent on the phone faster Miles and I hate waiting through all the automated options when calling in, even when you’re a flipping Elite you can end up on hold...