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Alaska Airlines…please extend status expiration until January 31st.

Alaska Airlines Plane

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I’m not alone in this desire.

Yesterday I wrote a post about re-qualifying for Alaska Airlines top tier MVPG75.  One complaint I’d read about, and then experienced first hand, was the ill-timed status expiration of Alaska’s status. Their status expires at the year-end, December 31st.  The problem with this is that any Mileage Plan members whose travel qualifies them for status in December won’t have it in early January.  Any travel booked during this window doesn’t reflect the status which they achieved in the prior year. I was just MVP Gold through January 14th because my partner flights hadn’t credited yet. I didn’t fly during that time frame, but if I had, I would’ve been beat out for upgrades, and not given benefits reflective of the status I’d earned. The easy fix? Extend status, like other airlines, until January 31st.

Here’s a snapshot of my American Airlines Executive Platinum status: expiration January 31st.

I wouldn’t ask Alaska to emulate many things when it comes to American, but this is one of them. It allows a solid 31 days for any prior year status discrepancies to be resolved.

a close up of a text

Erica commented on my post yesterday with her situation. It was similar to mine, but worse.

This is a pain in the butt for everyone. Not just Erica, who could be missing out on upgrades, but all of the Alaska reps who have to manually adjust everything. If Alaska would simply extend the status by 31 day, it would rectify this situation.

a screenshot of a message

It makes sense given Alaska’s policy on missing partner flight credit.

Take my situation. I had flights on December 27th, 30th, and 31st. The flights on the 27th and 30th were with partners. Here’s a snapshot of Alaska’s own website that highlights their terms regarding requesting credit.

You must wait 14 days to even request missing credit.

a close-up of a credit card

Then it can take another two weeks for those flights to post.

a close-up of black text

I’ve never had to wait this long for flights to post, typically it’s taken just a couple of days, but I have had instances where more information was needed and it took a week after my initial contact.

If Alaska is going to say it could take nearly 4 weeks for flights to credit, they should extend status to insulate those loyalists who have regained status, and are merely waiting for their accounts to reflect it.

Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

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3 Comments

  • Erica T January 18, 2018

    Thanks for the article – I agree! I didn’t realize other airlines offer a grace period.

  • Gene January 15, 2018

    At least you get an extra year to use your Guest upgrades!

  • Tom January 15, 2018

    This is if you’re lucky. I am still trying to get original routing credit for a BA flight from the mid December after an involuntary reroute to a non-AS partner after a BA flight cancellation. AS says they’re still waiting for BA to verify the details. In less than a week, it will be a month since requesting the ORC. 🙁

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