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According to a post on Reddit, Citi Prestige has tightened up their policy when it comes to trip delay compensation. Apparently, people, who miss connections due to delay, have been getting their claims denied unless their first flight was delayed more than three hours. Additionally, travel claims were only being honored if it was part of a roundtrip itinerary.
Citi has consistently devalued the Prestige benefits amidst the war of premium cards. While the benefits have been eroded I still find plenty of value in paying the fee and keeping the card…for now. The main reason that I carry the card is the 4th night free benefit, and my grandfathered Citi Gold status which drops my fee to $350 ( effectively just $100 after the $250 airline fee credit).
When it comes to making travel reservations, I typically stick them on my Reserve or Biz Preferred.
Screencaps of their Trip Delay/Cancellation coverage
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