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Great location, cool historic property, decent value in downtown Cleveland
The Hyatt Regency Cleveland at the Arcade is just that…at the arcade. The arcade is a beautiful indoor, glass ceiling, arcade of stores, and restaurants. The hotel has rooms overlooking the arcade as well as rooms that face the street and city. Our room was on the 2nd floor of the hotel and face the East 4th entertainment district. At first I was a little nervous that our room would be loud at night given the location to the night dwellers, but in the end it worked out just fine. It could have also been because I was amongst the night dwellers catching up with my best bud, Dave, who lives in the midwest and drove in special to hang out. B-YAH!
The room was booked on a corporate rate, so getting diamond benefits was a little shaky.
In case you didn’t know, any rooms booked as part of a convention or often times through a 3rd party do not qualify for elite nights or stay credits. What a bummer. I wrote a very sternly worded letter to Hyatt customer service complaining of this, but alas, to no avail and did not receive points based off the room rate, or night/stay credits. If at all possible, for those of you traveling to conventions book the hotel yourself and get reimbursement. For points and Elite qualification purposes it is much more beneficial.
The bennies I did receive:
- room upgrade to a street view Deluxe King
- 1000 point bonus at check in
- breakfast credit at 1890 Restaurant
- however, I had to write to Hyatt because my card was actually charged for the breakfast. After complaining it was reimbursed
- late check out of 4pm
My only complaint with all of this was the fact that I didn’t get stay and night credits!
The hotel is nice, and for the price, which was roughly $150/nt, it’s not amazing deal, by any means, but for a midrange hotel, smack near all the entertainment, the convention center, the casino, and the sports arena it does just fine.
However, for a points and cash rate…I’d say this is a great deal
- Category 2 hotel
- 8000 points per night
- 4000 + $55
Hyatt Regency rooms overlooking the Arcade
Our room was at the very end of the level the picture is shot from…level 2. Turn the corner to the right and it was smack on the left. The location was pretty ideal, really. There’s an elevator bank that goes to rooms in the tower as well as to the street level emptying out into the entertainment district. I’d mentioned earlier that the I was a little reticent of the room’s location, but it worked just fine.
Room was very large, with a small sitting area
As you can see we looked smack out at the Entertainment District. Keep it poppin’
Luckily the blackout curtains did a great job keeping the room dark as these windows are ridics! I love old buildings that have been redone.
Overall
The hotel is ideally located, freshly redone, and if you’re looking to stay on cash + points I’d say this is an outstanding deal. The rooms have been recently redone, the location is great, and the staff are accommodating. The only real hiccup was the breakfast credit. But, the breakfast was made to order and fully reimbursed ( once I wrote in ), but I believe the misunderstanding a regular occurrence. When I checked in my benefits were made clear and breakfast was mentioned. Overall, I’d stay here again, but if the price was competitive to the Ritz Carlton, which is nearby, I’d stay there.
If you’d like to stay here using points
- don’t forget that Chase Ultimate Rewards transfer to Hyatt 1:1
- Also if you have a Chase Hyatt Signature Visa you can use your free category 1-4 night certificate.
- cash and points presents the best value at 4000+$55
Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.
Chase Sapphire Preferred® Card
The Chase Sapphire Preferred® Card went through a major refresh in 2026 adding new bonus categories, travel protections, statement credits, and remains one of the best travel starter cards in the market. It earns Premium Ultimate Rewards that can be transferred into over a dozen partners many of which are US based including Hyatt, Southwest, United, IHG, and Marriott. Note that Hyatt is now a 4:3 transfer partner
Welcome Offer
Earn 100,000 bonus points after you spend $5,000 on purchases in the first 3 months from account opening
Annual Fee
$95
Points Earned
Transferrable Chase Ultimate Rewards
Earn
- 5x on all travel purchased through Chase Travel℠
- NEW ACCELERATED EARN CATEGORY: 3x points on gas and EV charging
- NEW ACCELERATED EARN CATEGORY: 3x points on vacation homes at top brands
- Cardmembers will earn 3x points on vacation homes at these top brands: Airbnb, Vrbo, Plu Guide, HomeAway, Homestay.com and Vacasa.
- 3x on dining, including eligible delivery services for takeout & dining out
- 3x on select streaming services
- 3x on online grocery purchases
- (excluding Target, Walmart and wholesale clubs)
- 2x on all other travel
- 1x on everyday purchases
- 5x points on Lyft rides Earn 5x total points on eligible Lyft rides including ride share, bike and scooter rides and subscription and membership products through September 30, 2027.
- 5x total points on Peloton equipment Earn 5x total points on eligible Peloton equipment and accessory purchases over $150 through December 31, 2027.
Benefits and Credits
- $100 Annual Chase Travel Hotel Credit via Chase Travel℠
- NEW: $120 Global Entry, TSA PreCheck or NEXUS fee credit Cardmembers will receive one statement credit of up to $120 every four years as reimbursement for the application fee charged to the card.
- NEW: Complimentary Apple TV subscription for one year
- Points are transferrable to 14 Ultimate Rewards partners
- No foreign transaction fees
- Suite of Travel and Purchase Coverage
- Auto Rental Collision Damage Waiver is my favorite
- Complimentary DashPass which unlocks $0 delivery fees & lower service fees for a min. of one year when you activate by 12/31/27. Plus, a $10 promo each month on non-restaurant orders
We keep an up to date spreadsheet that lists the best ever offers: You can find that spreadsheet here.
Historically 80k is a very, very good offer and hit in both 2022 and 2023. In 2021, we saw the offer hit an all time high of 100k. Who knows if that will ever come back.
Main Cast:
Cards that earn flexible points and should be used on the bulk of your purchases.
Supporting Cast:
Cards that earn fixed points in the currency of the airline/hotel and can not be transferred at attractive rates. These cards yield benefits that make it worth keeping, but not necessarily worth putting a lot of your everyday spend on.
The Chase Sapphire Preferred® Card is great starter card and offers transferrable Ultimate Rewards, and pairs well with other Chase cards.
If you carry this card alongside Chase’s cashback cards like the Chase Freedom Flex® and Chase Freedom Unlimited® or the business versions: Chase Ink Business Cash® , Chase Ink Business Unlimited® you can combine the points into the Sapphire Preferred account and transfer into hotel and airline partners
Annual fee remains quite low at $95 a year and if you use the $100 Annual Chase Travel Hotel Credit via Chase Travel℠ you’ll wipe out that annual fee every year. It has great bonus categories and other useful statement credits to enhance your travel.
One thing that is a bummer is Chase lowered the transfer ratio to World of Hyatt from 1:1 to 4:3.
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