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I memorized the NATO Phonetic Alphabet
The NATO phonetic alphabet is a standardized set of words used to identify letters by radio or telephone. If you aren’t aware of the phonetic alphabet, I can almost guarantee you’ve heard it in a movie. Every time there is a military scene you’ll hear them use the NATO phonetic alphabet, although technically Juliette is the NATO recognized word for J, not Joker – but I always use Joker 😉 Miles is a cheeky monkey afterall.
Other than Miles being eternally amused at me learning words for letters, this is why I memorized the Phonetic Alphabet:
The service is better. And that’s not Bravo. Sierra.
I could be wrong… But when I rattle off my record locator, “Quebec, November, 2, Alpha, 7 , Whiskey,” I immediately hear keys clicking and it makes me happy. Usually that’s a good thing…but clearly Focker didn’t use the phonetic alphabet because these clicking keys were not happy.
Back on point…I feel like they are giving me better service, or at least they’re talking to me like I’m knowledgeable, and I like that. Customer service is tough on both sides, especially in the time of Covid, so I feel like I’m doing my part to make things as clear as possible and they respect that.
Foxtrot. Yankee. India.
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