We may receive a commission when you use our links. Monkey Miles has partnered with CardRatings for our coverage of credit card products. Monkey Miles and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. We appreciate you using our links!!!
Yesterday I posted the following article. My biggest concern was that there was some sort of widespread account shutdown, but as many readers suggested, it looks as though it was an unannounced site maintenance. Thank you to everyone who commented – back up!
Early this morning I began working on a few award client itineraries and was hoping to utilize Air France’s FlyingBlue program to perform some searches. I just flew Air France business class from Paris to Washington D.C. and had no issues whatsoever with booking, and it’s one of my favorites because it’s a partner of all 4 transferrable currencies ( Chase, Amex, Citi, and Capital One). There have been reports in the past with accounts getting blocked or shut down due to the sole usage of the account award searches, or booking tickets for other people. I haven’t run into that in the past, but today I logged in and the search function was greyed out.
Typically this isn’t unusual
I’ve encountered this numerous times, but usually a simple log out and back in resolves the issue. If it presses, you can simply clear your cache, delete cookies, etc and that resolves the issue.
I’ve logged into several accounts and even created a new one – the problem persists.
I thought maybe it was because I had triggered something internally on my account that blocked it. Having tried multiple browsers – Chrome, Firefox, and Safari with no luck. Deleting cookies, clearing cache, and even trying a VPN to log in – I was till blocked.
I then started trying other accounts that I manage or maintain and all of them were greyed out. I even created a brand new account to see if the search function would work.
It looks like some users are reporting the issue on Flyertalk as well
Are you guys experiencing similar problems, or is this a targeted issue? Let’s get figure out what’s going on, or build critical mass to get Air France to resolve the issue.
In the past, AF has made comments that allude to the fact that they kinda/sorta want to dissuade people from utilizing the program purely to transfer in points from partners. Their method has historically been to either shut down accounts that do so…or grey them out. WHAT?! I know…ridiculous.
Let’s hope this is a greater AF problem, much like the calendar function being removed last year, and it’ll be fixed sooner than later, and not targeted which inevitably means we’ll all end up on the short end of the stick at some point.
Monkey Miles has partnered with CardRatings for our coverage of credit card products. Monkey Miles and CardRatings may receive a commission from card issuers
A Monkey Miles favorite for beginners and point pros alike – a staple of our wallet that earns Premium transferrable Ultimate Rewards. $95 annual fee
♥ Earn 60k Bonus Points after $4k Spend in 3 months
♥Points are transferrable to over dozen partners, or redeemable for 1.25c in Chase travel
♥5x on travel purchased via Chase Travel and 2x everywhere else (beginning 8/16/21)
♥3x on dining, including eligible delivery services, takeout and dining out (previously 2x – beginning 8/16/21)
♥3x on select streaming (beginning 8/16/21)
♥ 3x points on online grocery purchases (excluding Target, Walmart and wholesale clubs -(beginning 8/16/21)
♥ $50 Annual Credit on hotel stays purchased via Ultimate Rewards. *New cardmembers can get this credit immediately – existing cardmembers get it after anniversary (beginning 8/16/21)
♥ 10% Anniversary Point Bonus. Spend $10k in a year, get 1k bonus points. (beginning 8/16/21)