Uh oh…Hyatt’s Mr and Mrs Smith is a big flop for award bookings – does this spell the beginning of the end?

a person's hand holding a sign

We may receive a commission when you use our links. Monkey Miles is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as and CardRatings. This relationship may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Monkey Miles is also a Senior Advisor to Bilt Rewards. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit to learn more Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

Those of us who love to use points at World of Hyatt properties have been on pins and needles waiting in anticipation of how Mr and Mrs Smith properties would be folded into their current portfolio. If you’re unaware Mr and Mrs Smith was acquired by Hyatt in 2023 to replace the outgoing partnership of Small Luxury Hotels, and that partnership unlocked the world of many small luxury boutique properties with points at often incredible value. That was the hope with Mr and Mrs Smith as well.

Program details:

Well… those a bunch of those properties are now available to book and…I’m quite confused and disappointed. What the heck is going on?

Hyatt has a fixed award chart for all of their other brands, but Mr and Mrs Smith properties seem to be floating in a dynamic way similar to IHG, Marriott, or Hilton. I hope this isn’t a canary in the coal mine. Case in point: the rooms at Flat Mountain Farm. The Wren is a very cool 2 bedroom cabin that costs $595 per night…in points it’s 72,250. What is that? That rate doesn’t exist anywhere else.

In fact, this is one of the worst valuations of Hyatt points at less than a penny a point.

This is the fixed rate Hyatt chart at normal hotels

a screenshot of a white and blue chartAll Inclusives

a screenshot of a hotel roomMiraval

a screenshot of a screen

Is this the beginning of the end?

As much as I don’t want to say it, I fear that one day Hyatt will go fully dynamic and destroy their unique value proposition in the hotel space. Is that day now? No…but this move is quite worrying, and one might say, well Zach these hotels are so different and distinct how could you peg them to various categories? That’s a great question, but they were able to do it when they partnered with Small Luxury Hotels and they own the Mr and Mrs Smith booking platform, so…why not?

While the Mr and Mrs Smith hotels look very cool…they seem to be a terrible use of the points.

Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

a blue credit card with blue lines and white text

Learn More

Affiliate LInk

Chase Sapphire Preferred® Card

The Chase Sapphire Preferred® is a great starter card that earns Premium Ultimate Rewards that can be transferred into over a dozen partners many of which are US based including Hyatt, Southwest, United, IHG, and Marriott.

Welcome Offer

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. 

Annual Fee


Points Earned

Transferrable Chase Ultimate Rewards

  • Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening.
    • That’s $750 when you redeem through Chase Travel℠
  • 5x on all travel purchased through Chase Travel℠
  • 3x on dining, including eligible delivery services for takeout & dining out
  • 3x on select streaming services
  • 3x on online grocery purchases
    • (excluding Target, Walmart and wholesale clubs)
  • $50 Annual Chase Travel Hotel Credit via Chase Travel℠
    • The begins immediately for new cardmembers and after your account anniversary for existing cardmembers
  • 2x on all other travel
  • 10% Anniversary Bonus
    • Every year you keep the card, your total spend will yield a 10% points bonus. If you spend $10k in a year, you’ll get 1k bonus points
  • Chase Sapphire Preferred continues to redeem at 1.25c in the Chase Travel℠ and the slew of other benefits remain in tact including Auto Rental Collision Damage Waiver ( primary ), purchase protections, etc.
  • Points are transferrable to 14 Ultimate Rewards partners
  • Redeem in Chase Travel℠ for 1.25 cents per point
  • No foreign transaction fees
  • Suite of Travel and Purchase Coverage
    • Auto Rental Collision Damage Waiver is my favorite
  • Get complimentary access to DashPass which unlocks $0 delivery fees and lower service fees for a minimum of one year when you activate by December 31, 2024
  • $95 Annual Fee

We keep an up to date spreadsheet that lists the best ever offers: You can find that spreadsheet here.

Historically 80k is a very, very good offer and hit in both 2022 and 2023. In 2021, we saw the offer hit an all time high of 100k. Who knows if that will ever come back.

Main Cast: 

Cards that earn flexible points and should be used on the bulk of your purchases.

Supporting Cast:

Cards that earn fixed points in the currency of the airline/hotel and can not be transferred at attractive rates. These cards yield benefits that make it worth keeping, but not necessarily worth putting a lot of your everyday spend on. 

The Chase Sapphire Preferred® is exceptional starter card and offers transferrable Ultimate Rewards, and pairs well with other Chase cards.

If you carry this card alongside Chase’s cashback cards like the Chase Freedom Flex®  and Chase Freedom Unlimited® or the business versions: Ink Business Cash® , Ink Business Unlimited® you can combine the points into Preferred account and transfer into hotel and airline partners

Annual fee is quite low at $95 a year + you get a 10% anniversary bonus on points + $50 hotel credit in Chase travel.

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved, or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


  • Damon April 27, 2024

    It’s a mess, completely useless, and lost SLH. How could anyone put a positive spin. Looks like Hyatt pulled all Mr and Mrs off line. None are bookable now.

  • jfhscott April 25, 2024

    No worries here.

    This is, I think, a function of Hyatt’s lack of contractual control over the odd confederation of Smith properties.

  • Christian April 25, 2024

    Thank you. So many bloggers are pleased about this but I’m not only ambivalent about it, I’m downright troubled. No award charts and rotten award prices are nothing to cheer about and lead Hyatt in the absolute wrong direction. As bad as it sounds I hope that this experiment fails miserably and Hyatt reverts to what made them appealing in the first place.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.